Shipping policy

Free Standard Delivery — Orders £49 and over

Royal Mail Tracked 48, delivered in 2–3 working days.

Standard Delivery — Orders under £49

Royal Mail Tracked 48, £3.49, delivered in 2–3 working days.

Next Day Delivery

Royal Mail Tracked 24, £4.99, delivered next working day.

Order Cut-Off Times

Order before 2pm Monday to Friday and we dispatch the same day. Order before 12pm Saturday and we dispatch the same day. Orders placed after these times, or on Sunday, are dispatched the next working day.

Remote UK Locations

Deliveries to the Scottish Highlands, Channel Islands, Northern Ireland, and other remote postcodes may carry a small surcharge. We will contact you before dispatching to confirm. You are under no obligation to proceed.

Veterinary Medicines

Products classified as NFA-VPS or POM-VPS cannot be dispatched immediately. These require your pet's details and a review by our SQP (Suitably Qualified Person) before dispatch. We will contact you promptly after your order is placed.

International Delivery

We deliver to UK addresses only. We do not offer international shipping.

Contact Us

Phone: 07811 143457
Email: orders@petmedsexpress.co.uk
Hours: Monday to Friday, 11am to 3pm