Buying Prescription Pet Medication Online

At Pet Meds Express, we make ordering your pet's prescription medication online simple, safe, and affordable.

Many prescription-only veterinary medicines are available at competitive prices, helping pet owners save money while ensuring their pets continue to receive the treatment they need. As a UK-based Veterinary Medicines Directorate (VMD) registered online retailer, we are committed to supplying genuine veterinary medicines responsibly and in accordance with UK regulations.

What Is a Veterinary Prescription?

A veterinary prescription is a legal document issued by a UK-registered veterinary surgeon. It contains important information about your pet, the medication prescribed, dosage instructions, quantity authorised, and details of the prescribing veterinary practice.

Prescription-only veterinary medicines can only be supplied once a valid prescription has been received and approved by our compliance team.

How To Order Prescription Medication

Step 1 – Obtain a Prescription From Your Vet

If your pet requires prescription medication, your veterinary surgeon can issue a written prescription upon request. Veterinary practices may charge a fee for providing a prescription.

Before ordering, please ensure the medication, strength, quantity and formulation you purchase match the details shown on your prescription.

Step 2 – Place Your Order

Add the prescribed medication to your basket and complete checkout as normal.

Prescription items can be purchased online before your prescription has been reviewed, however dispatch cannot take place until a valid prescription has been received and approved.

Step 3 – Send Us Your Prescription

The quickest and easiest way to submit your prescription is by uploading a clear photograph or scanned copy during checkout.

To avoid delays, please ensure:

• All pages of the prescription are included.

• The document is clear and fully legible.

• All corners and edges are visible.

• The prescription has been signed and dated by the prescribing veterinary surgeon.

If required, your veterinary practice may also send the prescription directly to us.

Step 4 – Prescription Review

Our compliance team carefully reviews every prescription to ensure:

• The prescription is valid and complete.

• The medication ordered matches the prescription.

• The dosage, quantity and strength are correct.

• All legal requirements have been met.

Once approved, your order will be prepared for dispatch and you will receive confirmation when it has been shipped.

Repeat Prescriptions

Many pets require ongoing treatment for long-term conditions.

Where your veterinary surgeon has authorised repeat prescriptions, we can retain your prescription details on file and dispense medication in accordance with the quantities and repeat instructions authorised by your vet.

Repeat prescriptions can help reduce the need for frequent visits to your veterinary practice and may save you additional prescription writing fees.

Prescription Validity

Prescription validity periods are determined by UK veterinary prescribing regulations and the instructions of the prescribing veterinary surgeon.

We can only dispense medication within the limits specified on the prescription, including any restrictions relating to quantities, repeat authorisations and expiry periods.

Once a prescription has expired or the authorised quantity has been exhausted, a new prescription will be required before further supplies can be made.

Genuine Veterinary Medicines

Your pet's health and safety are our highest priority.

All medicines supplied by Pet Meds Express are sourced through authorised UK veterinary pharmaceutical supply chains and stored in accordance with regulatory requirements.

We never source products from unauthorised channels and are committed to supplying only genuine veterinary medicines.

Regulatory Information

Pet Meds Express operates in accordance with UK veterinary medicines regulations and is registered with the Veterinary Medicines Directorate (VMD) as an approved online retailer of veterinary medicines.

Our qualified team follows strict procedures to ensure veterinary medicines are supplied safely, responsibly and legally.

Important Notice

Altering, falsifying or forging a veterinary prescription is a criminal offence.

Any prescription that appears to have been altered, falsified or fraudulently produced will be rejected and may be reported to the relevant regulatory authorities.

Need Help?

If you are unsure whether your medication requires a prescription, need assistance submitting your prescription, or have questions about your order, our team will be happy to help.

Please contact our customer support team for further assistance.